Billing
How the free tier, usage, and upgrading work.
Syncing contacts and emails from Smartlead into Attio is a metered feature: there's a free monthly allowance, and continuing beyond it requires a paid plan.
The free tier
Every workspace starts on the free tier, which resets every calendar month:
| What | Free allowance per month |
|---|---|
| Contacts synced | 50 |
| Emails synced | 200 |
A contact only ever counts once, the first time they're synced — re-sending to the same lead in a later sequence step doesn't use up another contact from your allowance. Emails count every time one is sent.
You can use the integration on the free tier indefinitely — you're never required to add a card just to try it out.
Checking your usage
On the app's settings page, a usage banner shows how much of your free allowance you've used this month, for example: "Contacts: 12/50 · Emails: 40/200 this month." This banner only appears while you're on the free tier — once you upgrade, usage is no longer capped, so there's nothing to watch.
The banner's tone changes as you get closer to your limit:
- Neutral — comfortably under your limit
- Warning — you've used 80% or more of a limit
- At limit — you've hit 100% of a limit; syncing for that item pauses until you upgrade or the month resets
What happens when you hit a limit
Once a limit is reached, that type of item (contacts or emails) simply stops being synced to Attio until either the calendar month resets or you upgrade — nothing is lost on Smartlead's side, it's just not being mirrored into Attio. You'll get one Note on the affected person, the first time this happens each month, telling you that free-tier syncing has paused.
Upgrading
There are two plans, both available from the Upgrade buttons on the settings page:
- Pay as you go — opens Stripe Checkout in a new tab to add a card. Nothing is charged up front — you're only billed for contacts and emails beyond each free tier: $0.02 per contact and $0.004 per email (that's $0.02 per 5 emails). Your first invoice reflects whatever you used that month.
- Unlimited ($300/mo) — a flat monthly fee with no per-contact or per-email charges and no caps at all.
Once you've upgraded, the settings page shows your plan status instead of "Free tier," the usage banner disappears, and a Manage billing button takes you to a Stripe-hosted portal where you can update your card, view invoices, or cancel.
Canceling
Cancel through the Manage billing portal. There's a short caching delay (up to about 15 minutes) between canceling in Stripe and Attio's side recognizing it — syncing continues on your existing plan until then. See Disconnecting if you want to stop syncing entirely rather than just changing your plan.